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Frequently Asked Question
HOW TO CREATE TICKET
Last Updated 4 years ago
- Login to Helpdesk
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- Type your email address, password and click "sign in"
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- Navigate to the top left of the page to select the Department and category.
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- Fill in the Title ( Issue Summary),Describe your issue and attach a screen shots if possible, once everything is done click "create Ticket"
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- You will be given a unique Ticket number (for you to check the status update)
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- To check for ticket status please refer to the "How To Page" at Helpdesk>Knowledgebase.