Frequently Asked Question

Google, like many email programs, notes who you’ve sent an email. If you type in an address in the To: box, Gmail stores that info in your Google Contacts. A similar process happens when we Reply to an email and send it. Google also shows these email addresses and names when you start typing in the To: box of an email.
They call this feature “auto-complete” and the matching emails and names are displayed by the frequency of use.
The key to removing or changing an email address is to edit the underlying contact record. You can:

• Delete the contact record
• Delete a contact’s email address
  
• Change or add a contact’s email address

1. Go to https://contacts.google.com.
2. Log into your KH8 Email, go to "Frequently contacted"
   
   
3. Start typing either your contact’s name or email address in the Search bar at the top.
   
   
   
4. Click the contact record.
5. Click the 3 vertical dots on the right side to see More Options.
6. From the drop-down menu, select Delete.
   
   
7. Click Delete.
   
   
   
8. Now, when you compose an email message and start typing in the To: field, your changes should be reflected. You will not see any entry for the person you select to delete in auto-complete.