Frequently Asked Question

MY LAPTOP SPEAKER OR MIC IS NOT WORKING!

Last Updated 4 years ago

  1. Check your "MUTE" button on your keyboard, if there is an orange light means its muted. To Unmute
    1. Press "Fn"Button + "Mute" ( f5 ) Button.
    2. Press "Fn" Button + "Mute Mic" (f8) button
  2. (If Step 1 did not solve your issue.)
    1. Check for pending Windows Update.
    2. Press "Windows Logo"
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    3. Click the "Gear" icon" / "Settings
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    4. Scroll until you find "Updates & Security"
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    5. Look For "Windows Update"
    6. Click "Check for update" or "Download and Install" or "Install Now" or "Restart"
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    7. Plug in your charger and make sure you are connected to the internet all the time.
    8. Get a cuppa and wait for on-Screen instructions.
  3. ( If Step 1 & 2 Doesn't Solve your issue )
    1. Scan the below QR-Code

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    3. Sign in and submit your issue for IT personal to assist.

Help Topics
  • Information Technology / Report A Problem

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